We can accept all major credit or debit cards. If you are making your first order with us, the delivery address must also be the card billing address as the charge may be refused if the address is different. If you want your order to be shipped to a different address please include this in the Shipping Address of your account.

If you are outside the UK, then the charge on your statement will appear as UK Pounds Sterling or UK Pounds Sterling converted to your own currency. This will be the same amount as your total cost.

PAYPAL

You can pay us online by PayPal. Our PayPal address is:

ryan@iksentrik.co.uk

We do not ask for any extra fees when PayPal is used.

Protx provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.

Shipping for all orders over £50 to UK addresses is FREE.

For other items and destinations:

Royal Mail:

We have a postage calculator on our website that works out your order based on the weight of the items. This is the most up to date prices that Royal Mail have to offer. All items are sent with a recorded service and tracking numbers will be provided.

FedEx Express:

This is a next day service for within the UK and all orders under 5 Kg will be with you next day delivery.

We have a postage calculator on our website that works out your order based on the weight of the items. This is the most up to date prices that Royal Mail have to offer. All items are sent with a recorded service and tracking numbers will be provided.

IMPORTANT INFORMATION ON ORDERS OVER 2 KG:

International customers are advised that the UK postal system works on a 2 Kg price threshold. Orders that go over this 2 Kg weight will be very expensive to deliver.

We advise our international customers to keep their orders under the 2 Kg to avoid very expensive delivery costs.

IT WILL BE CHEAPER TO BREAK YOUR ORDER INTO SEVERAL DELIVERIES UNDER 2 KG THAN TO GO OVER THIS WEIGHT RESTRICTION.

ryan@iksentrik.co.uk

or contact us by post at:

Ik'sentrik
10 Stony Street
Frome
Somerset
BA11 1BU
UK

or by telephone: +44 (0) 1373 471695

None of your details will ever be given to third parties nor sold to any mailing agencies, however if you do not wish to receive any future updates or information, or wish to have your details removed from our database then please contact us.

We regret that due to the nature of the majority of our products being limited runs and editions, damages to packaging are not covered under our returns policy.

Because the items sold on Ik'sentrik are extremely difficult for us to buy and bring into the UK, we can only offer customers with defective merchandise the option of a refund or an exchange if the item purchased is still available. All other returns will be handled on a case by case basis.